Please contact me first to ensure I am aware of your intention to return an item.  Please contact me via email at

Please note that pierced jewellery (i.e. studs, ear rings and tunnels) cannot be returned for hygiene reasons.

Please package your item well to ensure it isn’t damaged in transit.  Return it by a tracked delivery service to:

Denvers Designs
Studio One
Craft and Design Centre
17 Oak Street
Manchester M4 5JD

Once received and checked for any damage, you will be refunded within 5 working days.  Any delivery charges and international customs charges incurred while sending your items back can unfortunately not be refunded, sorry.