Please contact us first to ensure we are aware of your intention to return an item.  Please contact us via email at

Please note that pierced jewellery (i.e. studs, ear rings and tunnels) cannot be returned for hygiene reasons.


Please package your item well to ensure it isn’t damaged in transit.  Return it by a tracked delivery service to:

Denvers Designs

Unit 11 Lambert House

Brook Street

Glossop SK13 8BG


Once received and checked for any damage, you will be refunded within 5 working days.  Special delivery charges and international delivery charges incurred on sending your items unfortunately cannot be refunded.